Had the meal + wine cost circa €70 - 90 it would have been ok, but at €190 including a tip that reflected the lackluster service, it is simply not acceptable. The breakneck pace of service continued to escalate as our meal progressed to desserts- the server dropped dessert menus on top of mashed potatoes from the main course mashing them into the table!!! We ordered desserts, my wife a cheesecake, I ordered cheese - some fantastic cheese- disappointingly some defrosted Brie included. Were it bar food I would have been reasonably happy, but at fine dining prices the food was totally pedestrian. mashed potatoes, turnips, carrot, broccoli all in a small saucepan were delivered to the table. My lamb was ok, but covered in a thick bullion, which added little to the well cooked lamb. My wife’s hake encroute was cold and dried out and incredibly salty. Mains were delivered in quick succession, giving a definite rushed feeling to the dining experience. Starters promptly arrived in succession, whilst u inspiring, reasonably tasty. Our appetizers arrived - crab balls with chili craime fraiche - quite tasty nibbles. I was very surprised to walk into a 50/70 seater restaurant with probably 20 people seated. Our host was eager to take us to the restaurant sooner than we were ready to go as we had not finished our drinks. We placed our order for food and wine from the lounge. The selection was limited to a choice of 4 dishes per course - table H’ôte €65 each. On arrival we made our way to the bar and advised of our booking, had an aperitif and our menus were presented to us. which was unavailable- 9 or 7 were suggested- we agreed on 8:30. A lady called the next day to arrange the reservation. I e-mailed for a dinner reservation for Saturday night as the phone was unanswered when I called. The Westin Reserva Conchal, an All-Inclusive Golf Resort & Spaįor the benefit of would be diners I would like to share my experience.Hilton Tulum Riviera Maya All-Inclusive Resort.
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